Business Tips

 

Top 10 tips for customer service :

Deliver what you say you are going to do
Deliver it on time
If there is a problem/complaint. Deal with it
Answer the phone
Make sure your staff are informed
Make sure your staff deal with customers immediately
Respond to customers requests
Smile
Never moan to customers about problems even if they are not at fault, or you!
Never, ever sell something when you know you can’t deliver

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